Privacy Policy
Last updated: April 17, 2026
This Privacy Policy describes how Pathfinder Coaching collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to our website and all services we provide.
Information We Collect
We collect information in several ways to provide and improve our coaching services. When you register for our programs, we collect your name, email address, phone number, and professional background. We gather information about your career history, goals, and interests to tailor our guidance to your needs.
As you use our website, we automatically collect usage data including your IP address, browser type, pages visited, and time spent on each page. This helps us understand how you interact with our resources and where we can improve. We also use cookies and similar technologies to enhance your experience and maintain your preferences.
If you contact us directly, we keep records of your communications, feedback, and inquiries to better serve you and respond to your needs effectively.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our coaching services and resources. Your data enables us to personalize your experience, deliver relevant content about career transition and life purpose coaching, and offer appropriate guidance for your professional reinvention journey.
We analyze usage patterns to understand which resources and services are most valuable to our clients. This analysis helps us enhance our offerings and develop new tools for strengths assessment and career planning. We may also use your information to communicate important updates, new features, or opportunities relevant to your coaching goals.
We take security seriously and use your information to detect, prevent, and address fraud or other harmful activities. We never sell your personal data to third parties. Any sharing of information occurs only with service providers who assist us in delivering our services under strict confidentiality agreements.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you, and we will provide it in a clear, portable format. If you believe any information is inaccurate, you may request corrections.
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly. However, we will continue to send you service-related announcements necessary for your coaching engagement.
If you wish to exercise any of these rights, or if you have concerns about how we handle your data, please reach out to us. We will respond to your request within 30 days and take appropriate steps to honor your preferences regarding your personal information.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and understand how you use our website. Essential cookies are necessary for basic functionality, while analytical cookies help us measure website performance and user behavior. These cookies allow us to see which coaching resources are most accessed and where visitors need additional support.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and personalization of our website. We do not use cookies to track you across unrelated third-party websites or to create detailed behavioral profiles for advertising purposes.
We respect your privacy choices and are transparent about our cookie usage. For detailed information about which cookies we use and how to manage them, please refer to our Cookie Policy.
Data Security and Retention
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption, secure servers, and regular security audits to safeguard your data. However, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and protect your account access.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Once you request deletion or no longer use our services, we will securely delete or anonymize your information within a reasonable timeframe, unless we are required to retain it by law.
Third-Party Links and Services
Our website may contain links to third-party websites and resources. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before sharing your information with them. Our responsibility extends only to the information we collect directly through our website and services.
Children’s Privacy
Our services are designed for adults seeking career transition and life purpose guidance. We do not knowingly collect personal information from children under 18 years of age. If we discover that we have collected information from a minor, we will take immediate steps to delete it. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “last updated” date. Your continued use of our services after changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: +852 2891 7463
Address: 383 King’s Road, Quarry Bay, Hong Kong 2763, Hong Kong
We will respond to your inquiry within 30 days and work to address any concerns you may have about our handling of your personal information.